who WE ARE

Black and white photo of a family in front of a picket fence, with a man lifting a child and a woman holding a baby, in a garden setting.

Meet Alicia & Rhys

WELCOME! We’re so glad that you’re here!

🌿 Alicia

Hi, I’m Alicia (aka business brains trust!)

I grew up with my many siblings in Hurstbridge and then St. Andrews in our family home that my parents owned for nearly 30 years!

I went to primary school in Doreen and St. Andrews, high school in Eltham and uni in Bundoora.

Growing up I worked part time serving customers at Amcal Pharmacy in Diamond Creek, making coffees at Smiths Gully General Store and later on I helped care for some lovely senior citizens at a retirement village in South Morang.

A true local gal!

After finishing uni and working as a nurse for a couple of years, I travelled, met Rhys and lived and worked in the UK. Fast forward a decade or so to 2020 and Rhys and I were back in Melbourne buying our first home in Diamond Creek 🏠

Today you can find me helping Rhys with the operations side of North East Garage Doors, working part time as a Registered Nurse and in my favourite role - mum to our two beautiful boys, Noah and Cove.

Life is busy! And fun! And I love it that way!

🛠️ RHYS

Hi there, I'm Rhys (aka garage door man!)

I grew up slightly less locally in the East Midlands of England — which explains where my strong accent comes from!

Whilst I’ll never agree to call football “soccer” or swap my tea for coffee, Diamond Creek has been home for the past five years, and I’ve grown to love Melbourne’s northeast (almost as much as Alicia 😆).

Work wise I have over two decades of experience in the trade industry across England and Australia.

My recognised expertise as a specialist garage door tradesman has helped establish North East Garage Doors as a trusted name within the industry, known for reliability, honesty and excellence.

North East Garage Doors has given me the opportunity to offer my skills directly to our community and the flexibility to be closer to home so that I can spend more time with my young family. We are so grateful for all of your support.

Give me a call or send me a message, I look forward to working with you!


📍Proudly Local

We’re deeply rooted in our community and proud to support homes and businesses across Melbourne’s northeast. Our reputation is built on trust, transparency, and long-term relationships — not quick fixes.


💛 Our Approach

As a small family business we believe in doing things right — with honesty, care, and a repair-first approach that puts your needs first. Whether it’s a quick fix, a motor upgrade, or a full garage door conversion, we work with your existing setup to deliver smart, lasting solutions.


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